Stairlift Spares  
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Telephone:
+44 (0) 1673 849186
Fax:
+44 (0) 1673 895570
Email:

 sales@stairlift-spares.co.uk

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Postage and Packing

All orders are despatched either by Special/Recorded Delivery (normally up to 1Kg max) which tend to be the smaller/lighter items, or Parcel Courier (up to a maximum of 30Kg) for the larger/heavier items. Please note that all deliveries require an authorised signatory to be at the delivery address to sign for and receive the Spares. Please read our Terms and Conditions.

Both services offer Next Day standard or timed delivery. If the order has to be split i.e. different parts of the order sent on separate days, you will only receive ONE DELIVERY CHARGE. Please refer to the prices below. For non account customers, spares are only processed and despatched once payment has cleared.

PLEASE NOTE WE DO NOT LEVY A MINIMUM ORDER/INVOICE CHARGE.


Postage and Packing Price List

ROYAL MAIL SPECIAL DELIVERY - UP TO A MAXIMUM WEIGHT OF 1 KG.

Next Day before 1PM                           09.50

Next Day before 9AM                           25.00

Please note before 9AM delivery is normally only to a private address, if it is sent to a business address, then somebody will have to be present to accept delivery.

 PARCEL COURIER - UP TO A MAXIMUM WEIGHT OF 30KG

Standard Next Day                              09.50

Next Day Before 10.30AM                    25.00

Next Day Before Noon                         20.00


Proof of delivery. Should you require a proof of delivery at any time after despatch, please call us on 01673 818003 or email: sales@stairlift-spares.co.uk and we will send you an email/fax copy.

Non Received Spares. If you have not received your order within three (3) days, please contact us on 01673 818003 and we will track/progress your order.

Returns. All the Spares supplied by Stairlift Spares have a no quibble twelve month guarantee, unless stated otherwise at the time of purchase. If you need to return your spares, please contact us on 01673 818003 giving details and reasons for the return, we will give you a returns number and arrange for the spares to be collected. The spares will either be replaced or a credit will be raised for the part returned, this will not include charges already made for post and packing.

Telephone:  +44 (0) 1673 849186            Fax:  +44 (0) 1673 895570
Email:
 sales@stairlift-spares.co.uk


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